Visiting the House of Waterford Crystal Factory in Ireland


Visiting the House of Waterford Crystal Factory

Waterford, Ireland


As part of our trip to Ireland exploring the country’s Ancient East, we stopped in Waterford for a couple days. I didn’t know much about the city before visiting but I’ve definitely heard of Waterford Crystal so it was a fun surprise to discover the House of Waterford Crystal headquarters and crystal production factory in the center of town!

We took a guided visit of the factory and before going in, I really didn’t have high expectations. Crystal was something I associated with my aunt who had lots of fine china and crystal pieces in this giant mahogany display cabinet. But I was really blown away by the tour!

It was definitely one of the highlights of visiting Waterford, Ireland and I wanted to share a little bit about our guided visit of the House of Waterford Crystal and some interesting facts we learned about Waterford Crystal production.


Keep reading to learn about what our tour entailed and some fun facts about Irish crystal production!



Taking the Waterford Crystal Factory Tour

Waterford Crystal is a centuries old tradition. Waterford, a bustling port city even during ancient Ireland times, was a thriving commercial center for shipbuilding, ironworks and cotton factories. There was a huge supply of timber from Ireland’s thick, ancient forests and Irish crystal manufacturers were exempt from luxury taxes imposed by the English parliament. All of these conditions helped pave the rise of Waterford Crystal, beginning in 1783.

The guided factory tour started off with a glitzy, unique film and a look at some of the most luxurious examples of Waterford Crystal. There was this insane life size Waterford Crystal clock and blinged out trophies from almost every famous sports event you can imagine!


You can see a diagram of a Waterford crystal wine decanter and crystal vase below.



Crystal Glass Production

Next, the factory tour showed a snippet of each step of traditional Waterford crystal production, from the development of wooden moulds to shape the glass, to a live demonstration of crystal blowing. One of the most popular crystal gifts is to give a Waterford Crystal vase and so we saw 4 glass masters heating glass in giant furnaces and shaping the beginning of the round vase base.




Because we were on a private media tour, we got to linger and watch the glassmakers for a bit. A couple of us with strong lungs even gave blowing the glass a try!

Today, the furnaces run on electricity but in the past wood, oil and gas were used. It takes up to 2 weeks to heat the furnaces high enough to meet the temperature for creating Waterford crystal. If there’s a loss in power for over 20 minutes, it can throw havoc into the production schedule! I hope they survived Hurricane Ophelia all right..

Waterford Crystal has made such a name for itself, not only in Ireland but worldwide, that no new patterns were introduced or advertising used throughout the 1970s. It was only once Waterford acquired a new retail and distribution channel in the 1980s that they began introducing new crystal patterns such as the insanely popular Marquis by Waterford line.


Some other fun facts about distinctive Waterford crystal patterns:

  • For the Year 2000 New Year’s Countdown, Waterford Crystal launched their most successful crystal champagne flute ever.
  • The brand’s logo is a seahorse today, but was originally a dolphin (after the Waterford city coat of arms animal). The dolphins tail was shaped backwards to create an Irish shamrock shape and then switched to a sea horse. You can see a glass version of it in the beginning photos of this post.
  • As part of the crystal apprenticeship, students must learn how to blow, cut, draw and engrave. Each year of instruction has a final test where each apprentice must create a Waterford crystal bowl with a defined crystal pattern. More advanced students learn more intricate crystal patterns!


workers cutting marquis by waterford vases and creating the distinctive waterford crystal patterns


Next, we moved into the cutting room where Waterford’s glass masters create the distinctive brand patterns. Crystal vases are firmly pressed against the cutting machines to create slashes and multiple criss-crossing slashes can form pretty Waterford Crystal patterns when all added up!



Definitely make sure to check out Waterford Crystal’s exhibition shop and retail store when visiting Waterford, Ireland. There’s an on site coffee shop and car parking available and of course, a big highlight is seeing the largest collection of Waterford Crystal in the world, including sporting trophies and statement pieces!


Reserve tickets for the House of Waterford Crystal guided tour here.


Visiting Ireland – Travel Checklist

Aer Lingus, the national Irish airline, offers non-stop flights from select US cities. While we didn’t enjoy our experience with them (flight attendants skipped us for meals multiple times and were rude) Aer Lingus is rapidly expanding their routes and offers low fares (some non stop) from many US cities. We found cheap flights to Ireland in October – you can check for flight deals and routes here.

When returning to the U.S., take advantage of the U.S. pre-clearance facilities at Dublin and Shannon airports, where you complete U.S. immigration, customs and agriculture controls before departure so that when you land in the U.S., you can just collect your bags.

I highly recommend staying at an Irish country house or family run hotel during your trip. Irish hospitality is truly something else. Check out Ireland’s Blue Book for luxury, boutique accommodation with a focus on family-run properties and excellent food.

Lastly, be sure to visit Ireland with travel insurance. Whether you get injured and need to be hospitalized, or your phone gets stolen, or an injury forces you to cancel all or part of your vacation, travel insurance will help when you need it most. Hurricane Ophelia hit the country smack in the middle of our road trip! I use and recommend Allianz travel insurance.


 You Might Also Enjoy: 


Ireland Vacation Planning Articles

Itinerary, Tips & Advice for How to Plan the Perfect Ireland Vacation

For Foodies: All the Best Food We Ate in Ireland

How to Master Driving in Ireland (as a tourist!)

7 Useful Tips for Renting a Car in Ireland

10 Enchanting Castles in Ireland – You Can Actually Stay In!

Packing Checklist: What to Wear in Ireland


Irish Sights, Activities & Tours We Especially Enjoyed:

20 Photos to Inspire Your Visit to Kylemore Abbey

Co Kerry: 7 Can’t Miss Sights in Killarney

Mingle in Dingle: The Best Things to Do in this Quaint Fishing Village

Co Waterford: 8 Reasons You’ll Love Waterford, Ireland’s Oldest City!

Visiting the House of Waterford Crystal

Is Mount Congreve Ireland’s Best Garden?

Co Wexford: Don’t Skip Wexford – Here’s Why!

Co Kilkenny: Exploring Kilkenny Castle, in photos


Restaurant & Hotels We Loved:

County Clare: Gregans Castle Hotel

County Galway: Rosleague Manor Hotel, Where to Stay in Galway

County Wexford: The Strand Inn

County Waterford: The Cliff House Hotel, The Reg Pub


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